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Shipping policy
Shipping Policy
Thank you for choosing Saeed Aura. We are committed to delivering your favorite fragrances safely and promptly across Pakistan.
Shipping Coverage: We currently ship to all major cities and regions across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and other areas.
Processing Time: Orders are processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation. You will receive a confirmation email once your order has been processed and shipped.
Delivery Timeframes:
- Karachi: 2-3 business days
- Major Cities (Lahore, Islamabad, Rawalpindi): 3-4 business days
- Other Cities: 4-5 business days
Please note that delivery times are estimates and may vary due to courier schedules, weather conditions, or other unforeseen circumstances.
Shipping Charges: Shipping fees are calculated based on your delivery location and will be displayed at checkout. Standard shipping rates apply to all orders.
Order Tracking: Once your order is shipped, you will receive tracking information via email or SMS. You can use this to monitor your delivery status.
Payment Options: We offer both Cash on Delivery (COD) and online payment options. For COD orders, please have the exact amount ready when our delivery partner arrives.
Delivery Requirements: Please ensure someone is available at the delivery address to receive the order. For COD orders, payment must be collected at the time of delivery. If delivery cannot be completed after multiple attempts, the order may be returned to us.
Damaged or Lost Shipments: If your order arrives damaged or is lost during transit, please contact us immediately at [your email] or [your phone number] with your order number and photos of any damage. We will arrange a replacement or refund as quickly as possible.
Address Accuracy: Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
